Terms of Service

These Terms of Service ("Terms") govern your use of hitaisolutions.com and any messages, forms, booking tools, or other services operated by HIT AI Solutions LLC ("HIT," "we," "us," or "our"). By using this website or interacting with our services, you agree to these Terms. If you do not agree, do not use them.

Our collection and use of information is described in our Privacy Policy, which is part of these Terms.

1. What HIT Does

HIT provides marketing services to local brick-and-mortar businesses. On behalf of those businesses, we create and publish marketing content, operate advertising campaigns, respond to customer inquiries, send text and email messages, and measure which marketing produced sales.

As part of these services, we maintain records for the business — including inquiries received, conversations held, appointments booked, and purchases completed — so the business can see who contacted them, follow up, and understand which marketing produced results. These records belong to the business. We hold and maintain them on the business's behalf and use them only to provide services to that business.

When you interact with a form, advertisement, message, or booking tool operated by HIT, you are dealing with the business it is presented on behalf of. That business — not HIT — sells the products or services, sets prices, fulfills any transaction, and decides how its records are used.

2. Eligibility

You must be at least 18 years old to use this website, submit information through our forms, or consent to receive messages from us. By using our services you confirm you are 18 or older.

3. Services Provided to Business Clients

Services provided to a business client are governed by the written service agreement between HIT and that client. Where that agreement conflicts with these Terms, the service agreement controls. These Terms are not a substitute for a service agreement and do not by themselves create any obligation to provide services.

Customer records we maintain for a business client remain that client's property. We hold them as the client's service provider, use them only to provide services to that client, and do not use one client's records for the benefit of another. Retention, return, and deletion of those records on termination are addressed in the client's service agreement.

4. Text Messaging Terms

These terms apply to text messages sent by HIT, whether on our own behalf or on behalf of a client business.

Consent. You will only receive marketing text messages from us if you have given prior express written consent to receive them. Consent is not a condition of any purchase.

Message frequency. Message frequency varies and is disclosed at the time you consent.

Cost. Message and data rates may apply, depending on your mobile plan. HIT does not charge you for messages.

Opting out. Reply STOP to any message to stop receiving messages at that number. We will send one confirmation message and then stop. You may also contact us using the details in Section 15.

Help. Reply HELP to any message, or contact us using the details in Section 15.

Carriers. Supported carriers may change without notice. Mobile carriers are not liable for delayed or undelivered messages.

Accuracy of your number. If you give us a mobile number, you confirm you are the subscriber or are authorized by the subscriber to provide it. If your number changes or is reassigned, tell us so we can stop messaging the wrong person.

5. Automated Messaging and Assistants

Some of our messaging is automated. When you send a message to a business through an advertisement, page, or form we operate, your message may first be received and answered by an automated system rather than a person. Automated replies are identified as such when required by law. You can ask to speak with a person at any time, and conversations are handed to staff at the business when a person is needed.

Automated systems make mistakes. Do not rely on an automated reply for pricing, availability, financing terms, safety information, or anything else that matters to a purchase decision — confirm it with the business directly.

Messages you send through these channels are stored and are available to the business you are contacting.

6. Appointments and Bookings

Where we operate a booking or appointment tool on behalf of a business, we are scheduling on that business's behalf. The business sets its own availability, cancellation, and no-show policies, and is responsible for honoring bookings. Requesting an appointment is not a purchase and does not obligate you to buy anything.

7. Email

Marketing email from us identifies the business it is sent on behalf of and includes a working unsubscribe link. You may unsubscribe at any time. Unsubscribing from marketing email does not stop transactional email you asked for, such as a booking confirmation.

8. Photographs and Materials You Send Us

If you send us photographs, video, or other materials — for example, images of inventory submitted by staff of a client business — you confirm that you have the right to send them and that we and the client business may use them in marketing content. You keep whatever rights you had in the materials; you are granting permission to use them, not giving them away.

Do not send us materials that infringe anyone's rights, and do not send sensitive personal information through these channels.

9. Content We Produce

Marketing content HIT produces for a client is addressed in that client's service agreement. Content published on behalf of a client describes that client's products, services, and inventory. While we work to keep it accurate and current, availability, pricing, and specifications can change, and published content is not an offer or a guarantee that a specific item is available on specific terms. Confirm details with the business directly before relying on them.

Some content we produce is created with the assistance of automated tools, including generative software. Content depicting specific items for sale is based on materials supplied by the business.

10. Website Content and Intellectual Property

The hitaisolutions.com website, and the text, graphics, and software it contains, are owned by HIT or our licensors and are protected by intellectual property law. You may view and use the site for its intended purpose. You may not copy, scrape, resell, or create derivative works from it without our written permission.

Names, logos, and brands of the businesses we serve belong to those businesses.

11. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems, accounts, or data
• Interfere with or disrupt our services or the networks they run on
• Submit false, misleading, or fraudulent information, including someone else's contact information
• Use automated means to access, scrape, or overload the site

12. Third-Party Platforms

Our services operate alongside third-party platforms, including social media, advertising, messaging, and payment providers. Those platforms have their own terms and privacy policies, and we do not control them. We are not responsible for their availability, their decisions, or how they handle information once it reaches them.

13. Disclaimers

Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the site or services will be uninterrupted, timely, secure, or error-free, or that any particular marketing outcome will be achieved. Marketing results depend on many factors outside our control, including third-party platform behavior, market conditions, and the actions of the business being marketed.

Nothing on this site is legal, tax, or financial advice.

14. Limitation of Liability

To the fullest extent permitted by law, HIT and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost revenue, or lost data, arising out of or relating to your use of the site or services, whether based in contract, tort, or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability arising out of or relating to the site or these Terms will not exceed one hundred dollars ($100), or, if you are a business client, the amount you paid us in the three months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

15. Contact

HIT AI Solutions LLC
North Salt Lake, UT

Email: isabella@hitaisolutions.com

Phone: 801-305-4010

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site or services after a change means you accept the updated Terms.

17. Suspension

We may suspend or restrict access to the website or to a messaging channel if we reasonably believe it is being used in violation of these Terms, to abuse our systems, or in a way that puts our carrier or platform accounts at risk. Suspension of website access does not affect a business client's rights under its service agreement.

18. General

Electronic communications. You agree that we may provide notices to you electronically, including by email or text message to the contact information you provided, and that electronic notices satisfy any requirement that a notice be in writing.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and HIT regarding the website and services, except that a business client's written service agreement controls as to that client.

No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to enforce it later.

Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.

Survival. Sections covering photographs and materials, intellectual property, disclaimers, limitation of liability, and governing law survive any termination of your use of the services.

Severability. If any provision of these Terms is found unenforceable, the rest remains in effect.

19. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms will be brought in the state or federal courts located in Salt Lake County, Utah, and you consent to the jurisdiction of those courts.